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Pandemic Response Listening Session

On Oct. 21-22, 2021, the U.S. Fire Administration hosted a national-level pandemic response listening session at the National Emergency Training Center in Emmitsburg, Maryland. The 2-day session provided an opportunity for the over 40 national stakeholder representatives to discuss the challenges and impacts of the ongoing COVID-19 pandemic on fire departments, EMS, 911 dispatch telecommunicators and other response agency operations.

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Retention and Recruitment for the Volunteer Emergency Services

Recruitment and retention are vital elements for the success of any volunteer fire or emergency medical services (EMS) department. Volunteer departments play a critical role in safeguarding communities, but without enough dedicated volunteers, these departments struggle to fulfill their mission. Recognizing this challenge, the U.S. Fire Administration (USFA) has taken a proactive step by releasing a comprehensive manual titled “Retention and Recruitment for the Volunteer Emergency Services.” This manual will equip volunteer departments with the necessary tools, strategies and insights to overcome recruitment obstacles and retain their valuable volunteers.

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Manuals and Reports

Review and Assessment of Data Quality in the National Fire Incident Reporting System

In 2013, the Office of Management and Budget (OMB) requested that the U.S. Fire Administration (USFA) assess and document the quality of the information from the National Fire Incident Reporting System (NFIRS) and the National Fire Protection Association (NFPA) and make it more accessible and useable for NFIRS users. This document was originally completed and submitted to the OMB in September 2014 to fulfill the aforementioned request.

Risk Management Practices in the Fire Service

This manual contains recommended approaches to help your department manage organizational, operational and community risk. Highlighting specific challenges involved with incorporating a “risk management approach” into the delivery of fire department services. Focus areas include: defining risk, organizational risk management, operational risk management, managing information and community risk reduction.

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Looking for an older USFA publication? You can find it in the National Emergency Training Center Library. From the library’s online card catalog, enter your keywords and then under Limit by Collection, check USFA Publication.