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Retention and Recruitment for the Volunteer Emergency Services

Recruitment and retention are vital elements for the success of any volunteer fire or emergency medical services (EMS) department. Volunteer departments play a critical role in safeguarding communities, but without enough dedicated volunteers, these departments struggle to fulfill their mission. Recognizing this challenge, the U.S. Fire Administration (USFA) has taken a proactive step by releasing a comprehensive manual titled “Retention and Recruitment for the Volunteer Emergency Services.” This manual will equip volunteer departments with the necessary tools, strategies and insights to overcome recruitment obstacles and retain their valuable volunteers.