This 2-day course is designed to assist first- and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem-solving.
Topics include:
- Use of creative approaches to identifying trends within their organizations.
- Applying problem-solving methodologies.
- The importance and application of continuous improvement within organizations.
- How to quantify problems and solutions.
- Factors in organizational and individual resistance to change.
- Strategies for implementing change.
The course incorporates facilitated, student-centered methodologies, including lecture, small and large group activities, and individual assessments.
Pre-course materials and course syllabus
Instructions to Download Student Manual: | https://apps.usfa.fema.gov/ax/pcm/BYOD_0602.pdf PDF 109KB |
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Syllabus: | https://apps.usfa.fema.gov/ax/syll/syllabus_w0602.pdf PDF 114KB |
- First- and second-level supervisors and COs who are upwardly mobile within their organizations and whose department head wishes to prepare them for increased managerial responsibility.
- Administrative officers who are responsible for significant staff functions within the organization and who report directly to top management.
- Emergency service workers assigned to positions with decision-making responsibilities.
Upcoming offerings
Interested in attending a State or National Weekend Program course?
Apply onlineDates | Availability | Location | Contact(s) | CCP |
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July 20 - 21, 2024 | Cancelled | Emmitsburg, Maryland | CCP | |
August 3 - 4, 2024 | Cancelled | Emmitsburg, Maryland | CCP | |
November 23 - 24, 2024 | Emmitsburg, Maryland | CCP | ||
March 22 - 23, 2025 | Emmitsburg, Maryland |
Brian Benstead
Deputy Chief NY Office of Fire Prevention and Control 518-380-0569 brian.benstead@dhses.ny.gov
Lucy Labriola-Cuffe
Deputy State Fire Administrator NY Office of Fire Prevention and Control 518-242-5238 lucy.labriola-cuffe@dhses.ny.gov |
CCP | |
March 29 - 30, 2025 | Emmitsburg, Maryland |
Charlotte Green
Executive Assistant Virginia Department of Fire Programs 804-249-1987 charlotte.green@vdfp.virginia.gov
Jamey Brads
Chief of Training and Operations Virginia Department of Fire Programs 804-839-1042 jamey.brads@vdfp.virginia.gov |
CCP | |
July 19 - 20, 2025 | Emmitsburg, Maryland | CCP |