Shaping the Future W0602

Course only available to on-campus weekend program students.
Curriculum: Leadership and Executive Development
Training Specialist

Kevin Brame

Delivery type
2-day on-campus
Continuing education units
ACE recommendation
In the lower division baccalaureate/associate degree category, one semester hour in fire service administration, public administration, emergency management, or emergency medical services.

This is two-day course is designed to assist first- and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem-solving.

Topics include:

  • Use of creative approaches to identifying trends within their organizations.
  • Applying problem-solving methodologies.
  • The importance and application of continuous improvement within organizations.
  • How to quantify problems and solutions.
  • Factors in organizational and individual resistance to change.
  • Strategies for implementing change.

The course incorporates facilitated, student-centered methodologies, including lecture, small and large group activities, and individual assessments.

Student pre-course materials and course syllabus:

Selection criteria

  • First- and second-level supervisors and COs who are upwardly mobile within their organizations and whose department head wishes to prepare them for increased managerial responsibility.
  • Administrative officers who are responsible for significant staff functions within the organization and who report directly to top management.
  • Emergency service workers assigned to positions with decision-making responsibilities.


Incident Command System (ICS)-100-level and ICS-200-level training. Preferred courses are Q0462 and Q0463, available through NFA Online. Chief's signature attests that the applicant has completed this required training.

Post-course requirements


Upcoming offerings

Apply online if you are interested in attending a state or national weekend program.
Dates Availability Location Contact(s) CCP Train-the-Trainer?
November 21 - 22, 2020 Cancelled Emmitsburg, Maryland

Monna Gillespie
Administrative Assistant
North Carolina Office of the State Fire Marshal

Kim Williams
Deputy Director
North Carolina Office of the State Fire Marshal

Course coordination plan
May 1 - 2, 2021 Emmitsburg, Maryland

James Graves
Maine Fire Service Institute

Jason Wheeler
Maine State Weekend Coordinator
Maine Fire Service Institute

Course coordination plan
June 5 - 6, 2021 Emmitsburg, Maryland

Kent Neiswender
Supervisor - Office of Training & Certification
New Jersey Division of Fire Safety

Course coordination plan
July 10 - 11, 2021 Emmitsburg, Maryland

Mike Dunlap
Education Specialist, NFA Coordinator
South Carolina Fire Academy

Bonita Watters
Curriculum Manager
South Carolina Fire Academy

Course coordination plan
July 24 - 25, 2021 Emmitsburg, Maryland

Ike McConnel

Jorge Roque

Course coordination plan
August 7 - 8, 2021 Emmitsburg, Maryland

Scott Cathy
New Hampshire Fire Academy

Course coordination plan

Student comments

This course has established a new paradigm for leaders to help embrace change in managing their operations. Good class to prepare for the Managing Officer Program.