usa flag An official website of the United States government Here's how you know Here's how you know

Shaping the Future W0602

Course only available to on-campus weekend program students.
Curriculum: Leadership and Executive Development
Training Specialist

George Morgan
301-447-1407

Delivery type
2-day on-campus
Continuing education units
1.4
ACE recommendation
In the lower division baccalaureate/associate degree category, one semester hour in fire service administration, public administration, emergency management, or emergency medical services.

This is two-day course is designed to assist first- and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem-solving.

Topics include:

  • Use of creative approaches to identifying trends within their organizations.
  • Applying problem-solving methodologies.
  • The importance and application of continuous improvement within organizations.
  • How to quantify problems and solutions.
  • Factors in organizational and individual resistance to change.
  • Strategies for implementing change.

The course incorporates facilitated, student-centered methodologies, including lecture, small and large group activities, and individual assessments.

Student pre-course materials and course syllabus:

Selection criteria

  • First- and second-level supervisors and COs who are upwardly mobile within their organizations and whose department head wishes to prepare them for increased managerial responsibility.
  • Administrative officers who are responsible for significant staff functions within the organization and who report directly to top management.
  • Emergency service workers assigned to positions with decision-making responsibilities.

Prerequisites

Incident Command System (ICS)-100-level and ICS-200-level training. Preferred courses are Q0462 and Q0463, available through NFA Online. Chief's signature attests that the applicant has completed this required training.

Post-course requirements

None

Upcoming offerings

Apply online if you are interested in attending a state or national weekend program.
Dates Availability Location Contact(s) CCP
July 30 - 31, 2022 Emmitsburg, Maryland

Terri Brooks
Administrative Officer I
Pennsylvania State Fire Academy
717-247-3747
tebrooks@pa.gov

Tom Cook
Administrator
Pennsylvania State Fire Academy
717-247-3741
thomcook@pa.gov

Course coordination plan
March 11 - 12, 2023 Emmitsburg, Maryland

Scott Cathy
Captain
NH Fire Academy
603-223-4223
scott.cathy@dos.nh.gov

Course coordination plan
March 25 - 26, 2023 Emmitsburg, Maryland

Mark Waters
Program Planner
Connecticut Fire Academy
860-608-5437
mark.waters@ct.gov

Course coordination plan
April 22 - 23, 2023 Emmitsburg, Maryland

James A. Graves
Director
Maine Fire Service Institute
207-844-2078
jgraves@smccme.edu

James E. Roy
Deputy Director
Maine Fire Service Institute
207-844-2076
jroy2@smccme.edu

Course coordination plan
April 29 - 30, 2023 Emmitsburg, Maryland

Kent Neiswender
Training and Certification Specialist 2
New Jersey Division of Fire Safety/Office of Training and Certification
609-341-3473
kent.neiswender@dca.nj.gov

Gregory Kirkham
Training and Certification Specialist 1
New Jersey Division of Fire Safety/Office of Training and Certification
609-633-6424
Gregory.Kirkham@dca.nj.gov

Karen Grant-Haber
Director – Fire Safety Training Program (Kean University)
Kean University Fire Safety Training Program
908-737-3062
kgrant@kean.edu

Course coordination plan

Student comments

This course has established a new paradigm for leaders to help embrace change in managing their operations. Good class to prepare for the Managing Officer Program.