This 2-day course is designed to assist first- and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem-solving.
Topics include:
- Use of creative approaches to identifying trends within their organizations.
- Applying problem-solving methodologies.
- The importance and application of continuous improvement within organizations.
- How to quantify problems and solutions.
- Factors in organizational and individual resistance to change.
- Strategies for implementing change.
The course incorporates facilitated, student-centered methodologies, including lecture, small and large group activities, and individual assessments.
Pre-course materials and course syllabus
| Instructions to Download Student Manual: | https://apps.usfa.fema.gov/ax/pcm/BYOD_0602.pdf PDF 109KB |
|---|---|
| Syllabus: | https://apps.usfa.fema.gov/ax/syll/syllabus_f0602.pdf PDF 255KB |
- First- and second-level supervisors and COs who are upwardly mobile within their organizations and whose department head wishes to prepare them for increased managerial responsibility.
- Administrative officers who are responsible for significant staff functions within the organization and who report directly to top management.
- Emergency service workers assigned to positions with decision-making responsibilities.
Upcoming offerings
Email or call the official under Contact(s) if you are interested in attending a course.
| Dates | Availability | Location | Contact(s) | CCP |
|---|---|---|---|---|
| July 9 - 10, 2024 | Biloxi, Mississippi | CCP | ||
| July 23 - 24, 2024 | Cancelled | Wentzville, Missouri |
Greg Landwehr
Deputy Chief Missouri Division of Fire Safety 573-522-1625 greg.landwehr@dfs.dps.mo.gov |
CCP |
| August 14 - 15, 2024 | Ocala, Florida |
Angie Cain
Student Services Manager Bureau of Fire Standards and Training 352-369-2818 Angie.Cain@MyFloridaCFO.com |
CCP | |
| August 15 - 16, 2024 | Bluemont, Virginia |
Kristoffer McAlister
Training and Safety Officer Mount Weather Fire Department 540-542-2660 kristoffer.mcalister@fema.dhs.gov |
CCP | |
| August 19 - 20, 2024 | Nampa, Idaho |
Matthew Frisbie
Training Coordinator Idaho Fire Service Training 208-605-4548 matthew.frisbie@cte.idaho.gov
Robert Jardine
Division Chief of Training Nampa Fire Protection District 208-468-5758 jardiner@nampafire.org |
CCP | |
| September 10 - 11, 2024 | Forsyth, Georgia | CCP | ||
| September 26 - 27, 2024 | Kahului, Hawaii |
Socrates Bratakos
Administrative Specialist II Hawaii State Fire Council 808-723-7176 sbratakos@honolulu.gov
Clement Enomoto
Training Captain County of Maui, Dept of Fire & Public Safety 808-270-5545 C.Enomoto@co.maui.hi.us |
CCP | |
| October 7 - 8, 2024 | Dallas, Texas |
Micah Manshardt
Captain, In-Service Training Dallas Fire Rescue 214-670-1530 micah.manshardt@dallasfire.gov |
CCP | |
| October 22 - 23, 2024 | Stow, Massachusetts |
Alanna Malatos
Program Coordinator III Department of Fire Services Massachusetts Firefighting Academy 978-567-3210 alanna.malatos@mass.gov
Heather Antell
Registration Assistant Department of Fire Services Massachusetts Firefighting Academy 978-567-3201 heather.antell@mass.gov |
CCP | |
| November 5 - 6, 2024 | Sparks, Nevada | CCP | ||
| December 10 - 11, 2024 | Lawrence, Kansas |
John Darling
Training Captain Lawrence Douglas County Fire Medical 785-423-3735 jdarling@lawrenceks.org |
CCP | |
| January 14 - 15, 2025 | Forsyth, Georgia | CCP | ||
| February 1 - 2, 2025 | Grand Junction, Colorado |
Marianne Maxfield
Certification Manager Colorado Division of Fire Prevention and Control 303-239-5878 marianne.maxfield@state.co.us
Laura Renville
Program Assistant Division of Fire Prevention and Control 303-238-5871 laura.renville@state.co.us |
CCP | |
| March 3 - 4, 2025 | South Ogden, Utah | CCP | ||
| March 8 - 9, 2025 | Thetford, Vermont |
Jessica Pomainville
Administrative Services Coordinator IV Vermont Fire Academy 802-798-9389 jessica.pomainville@vermont.gov |
CCP | |
| March 8 - 9, 2025 | Lake Crystal, Minnesota |
Jared Rozeboom
Fire Service Specialist Minnesota State Fire Marshal Division 507-456-0907 jared.rozeboom@state.mn.us |
CCP | |
| September 25 - 26, 2025 | Las Vegas, Nevada | CCP |