This 2-day course is designed to assist first- and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem-solving.
Topics include:
- Use of creative approaches to identifying trends within their organizations.
- Applying problem-solving methodologies.
- The importance and application of continuous improvement within organizations.
- How to quantify problems and solutions.
- Factors in organizational and individual resistance to change.
- Strategies for implementing change.
The course incorporates facilitated, student-centered methodologies, including lecture, small and large group activities, and individual assessments.
Pre-course materials and course syllabus
| Instructions to Download Student Manual: | https://apps.usfa.fema.gov/ax/pcm/BYOD_Instructions_0602.pdf PDF 189KB |
|---|---|
| Syllabus: | https://apps.usfa.fema.gov/ax/syll/syllabus_f0602.pdf PDF 255KB |
- First- and second-level supervisors and COs who are upwardly mobile within their organizations and whose department head wishes to prepare them for increased managerial responsibility.
- Administrative officers who are responsible for significant staff functions within the organization and who report directly to top management.
- Emergency service workers assigned to positions with decision-making responsibilities.
Upcoming offerings
Email or call the official under Contact(s) if you are interested in attending a course.
| Dates | Availability | Location | Contact(s) | CCP |
|---|---|---|---|---|
| October 4 - 5, 2023 | Cancelled | Bremerton, Washington |
Howard Scartozzi
Chief Deputy State Fire Marshal Washington State Patrol - Fire Prevention Bureau 425-401-7732 howard.scartozzi@wsp.wa.gov
N/A
Jon Gudmundsen
Division Chief – Training & Safety Kitsap County Fire Training Consortium 360-265-1008 jgudmundsen@kcftc.org |
CCP |
| October 18 - 19, 2023 | Redmond, Washington |
Howard Scartozzi
Chief Deputy State Fire Marshal Washington State Patrol - Fire Prevention Bureau 425-401-7732 howard.scartozzi@wsp.wa.gov
N/A
|
CCP | |
| October 21 - 22, 2023 | Cancelled | La Vista, Nebraska | CCP | |
| October 28 - 29, 2023 | Columbus, Indiana | CCP | ||
| November 1 - 2, 2023 | Layton, Utah | CCP | ||
| November 2 - 3, 2023 | South Bend, Indiana | CCP | ||
| January 27 - 28, 2024 | Owatonna, Minnesota |
Jared Rozeboom
Fire Service Specialist Minnesota State Fire Marshal Division 507-456-0907 jared.rozeboom@state.mn.us
Dan Buchholz
Training Specialist Minnesota State Fire Marshal Division 612-505-3323 daniel.buchholz@state.mn.us |
CCP | |
| March 9 - 10, 2024 | Dillon, Montana |
Holly Harris
Public Education Coordinator MSU - Fire Services Training School 406-771-4439 holly.harris@montana.edu |
CCP | |
| April 11 - 12, 2024 | Rio Rico, Arizona |
Chris Renteria
Battalion Chief Rio Rico Medical & Fire District 520-281-8421 crenteria@rioricofire.org |
CCP | |
| May 7 - 8, 2024 | Stow, Massachusetts |
Alanna Malatos
Program Coordinator Department of Fire Services Massachusetts Firefighting Academy 978-567-3210 alanna.malatos@mass.gov
Heather Antell
Registration Assistant Department of Fire Services Massachusetts Firefighting Academy 978-567-3201 heather.antell@mass.gov |
CCP | |
| July 9 - 10, 2024 | Biloxi, Mississippi | CCP | ||
| July 23 - 24, 2024 | Wentzville, Missouri |
Greg Landwehr
Deputy Chief Missouri Division of Fire Safety 573-522-1625 greg.landwehr@dfs.dps.mo.gov |
CCP | |
| September 26 - 27, 2024 | Kahului, Hawaii |
Socrates Bratakos
Administrative Specialist II Hawaii State Fire Council 808-723-7176 sbratakos@honolulu.gov
Clement Enomoto
Training Captain County of Maui, Dept of Fire & Public Safety 808-270-5545 C.Enomoto@co.maui.hi.us |
CCP |