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Shaping the Future N0602

Curriculum: Leadership and Executive Development
Training Specialist

Dave Donohue
301-447-1094

Delivery type
2-day off-campus
Continuing education units
1.4
ACE recommendation
In the lower division baccalaureate/associate degree category, one semester hour in fire service administration, public administration, emergency management, or emergency medical services.

This is 2-day course is designed to assist first- and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem-solving.

Topics include:

  • Use of creative approaches to identifying trends within their organizations.
  • Applying problem-solving methodologies.
  • The importance and application of continuous improvement within organizations.
  • How to quantify problems and solutions.
  • Factors in organizational and individual resistance to change.
  • Strategies for implementing change.

The course incorporates facilitated, student-centered methodologies, including lecture, small and large group activities and individual assessments.

Student pre-course materials and course syllabus:

Selection criteria

  • First- and second-level supervisors and COs who are upwardly mobile within their organizations and whose department head wishes to prepare them for increased managerial responsibility.
  • Administrative officers who are responsible for significant staff functions within the organization and who report directly to top management.
  • Emergency service workers assigned to positions with decision-making responsibilities.

Prerequisites

None

Post-course requirements

None