"Effective Communications for Fire and EMS Success" introduces fire and emergency medical services (EMS) professionals to the theories, skills and practices of verbal and written communication essential to managing organizational, operational and crisis situations.
The 6-day, face-to-face portion of the course focuses on oral communications and will build on the written portion from M1000. Students will gain an understanding of the basis of effective speech communication as well as barriers to communication.
The primary audience consists of:
- Individuals presently assigned to supervisory or managerial positions within fire and EMS organizations.
- Fire and EMS personnel who are upwardly mobile within their organizations and whose chiefs of department wish to prepare them for increased responsibility.
- Administrative personnel who are responsible for significant staff functions within the organization.
ICS 100 level and ICS 200 level training. Chief's signature attests that the applicant has completed this required training.