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Mobile Integrated Healthcare Program Management M0681

Enrollment in mediated courses is currently on hold. This is an NFA Online mediated course taught by an instructor with multiple students. Lessons, activities and communication are taught asynchronously through NFA Online, allowing students to complete course work on their own time. Assignment completions have assigned timeframes and all course participants are expected to connect with each other and the instructor two or more times per week.
Curriculum: Emergency Medical Services
Training Specialist

Michael Stern

Delivery type
Continuing education units
ACE recommendation
There is not an American Council on Education credit recommendation for this course.

Enrollment in mediated courses is currently on hold. Mobile Integrated Healthcare (MIH) Program Management is a 7-week, on-line mediated course designed to provide the knowledge and skills needed to develop an MIH program for your community.

Participants will:

  • Learn about healthcare and the EMS environment in the United States.
  • Learn from experts and use course resources to build on existing knowledge and experiences. 
  • Be encouraged to challenge assumptions based on the experiences of MIH experts and others who have implemented MIH.
  • Create practical, living documents that are needed to develop an MIH plan.
  • Be ready to present the MIH Plan to your leadership upon completion of the course.

Course outcomes include:

  • Sharing recommendations, solutions, and peer review input with instructors and classmates.
  • Conduct an organizational readiness assessment and community assessment gap analysis.
  •  Develop a stakeholder list and interview a stakeholder.
  •  Create an MIH Program Model Chart and a budget.
  •  Document key aspects of your strategy on an Aim Statement and Driver Diagram.

Selection criteria

Target audience is personnel who are responsible for planning, implementing and sustaining a MIH program:

  • EMS executives, directors, managers, supervisors, trainers, and planners; front line providers, officers, and supervisors.
  • Medical directors.
  • Hospital and healthcare system employees with this responsibility.


Incident Command System (ICS)-100-level and ICS-200-level training. Preferred courses are Q0462 and Q0463, available through NFA Online. Chief’s signature attests that the applicant has completed this required training.

Required textbook must be acquired for use prior to and during the course: Zavadsky, M. and Hooten, D. (2016). Mobile Integrated Healthcare: Approach to Implementation. Burlington, MA: Jones & Bartlett Learning.

Post-course requirements