This course is for any fire, emergency medical services (EMS), emergency management and emergency services personnel who may be called upon to identify trends; describe activities; define capabilities and shortfalls; share information; manage projects; or illustrate their organization's capabilities, needs or areas of concern to others, including members of the public and elected or appointed decision-makers. This course will provide an introduction on how to use software programs including Microsoft Excel and Access to perform the following:
- Query incident data to describe capabilities; identify organizational strengths and weaknesses; and manage response, safety and risk reduction mitigation efforts.
- Develop maps to identify areas of concern, illustrate response capabilities and illustrate organizational needs.
- Manage multiple activities, oversee personnel, and organize and track logistical needs.
- Develop and provide oversight of organizational projects and strategic efforts.
Anyone who is planning to enroll in or is already enrolled in the NFA's community risk reduction or safety program courses, Managing Officer Program courses or any of the following courses is strongly encouraged to take this course:
- M0488, "Decision-Making and Financial Management for Fire and EMS Organizations."
- M0589, "Introduction to Geographic Intelligence for Fire and Emergency Services."
- R0333, "Fire Service Financial Management."
- R0491, "National Fire Incident Reporting System: Program Management."
- R0492, "Emergency Resource Deployment Planning Standards of Coverage (SOC)."
- R0506, "Executive Planning."
Fire, EMS, emergency management and emergency services personnel.