usa flag An official website of the United States government Here's how you know Here's how you know

Emergency Medical Services: Quality Management O0158

Please Note: This course is scheduled and delivered through your State's Fire Training Agency. Please contact your State Fire Training Agency for more information.
Curriculum: Emergency Medical Services
Training Specialist

Michael Stern
301-447-1253

Delivery type
6-day off-campus
Continuing education units
0.0
ACE recommendation
There is no ACE credit recommendation for this course.

This six-day course will provide the critical components, background and principles associated with the implementation, or enhancement, of a department’s Quality Management Program.

The course teaches students how to create, implement and maintain a Quality Management Program, including historical examples, current models and best practices of quality assurance and improvement, process improvement and data collection and analysis.

Throughout the course, students work on culminating activities relating to the development of a Quality Management Program.  Students present the culminating activity with classmates and instructors at the end of the course, allowing all students to take examples of Quality Management Programs to their departments.

Selection criteria

Recommended: Individuals who have department-level Quality Management (Quality Assurance, Quality Improvement) management, oversight or supervisory responsibilities.

Prerequisites

Recommended:  Incident Command System (ICS)-100-level and ICS-200-level training. Preferred courses are Q0462 and Q0463, available through NFA Online.

Post-course requirements

None