Strategic Organizational Issues in Fire and EMS N0331

Delivery type 10-Day Off-Campus
ACE recommendation In the upper division baccalaureate degree category, three semester hours in fire service administration, organizational behavior, or public administration.
CEU’s 5.8
Student pre-course materials and course syllabus PDF 120KB
Training Specialist

Kevin Brame

Course description

This 10-day course is designed to prepare fire/Emergency Medical Services managers and executives to understand organizational theory as it relates to practice. During the course, students acquire the knowledge and develop the skills and abilities to operate an organization efficiently and effectively. Theories, principles and analytical tools are applied in workshop exercises to the strategic organizational issues associated with planning, organizing, staffing, directing and controlling.

Units of instruction include organization definition and structure, explanation and application of theory, planning in an organization, theories of organization and management, control and evaluation within an organization, organizational analysis, leadership styles and supervisory practices, decision-making, and organizational communication.

A course project report requires students to identify a problem in their department or division over which they have some influence, develop a solution to the problem, and write a post-course report on the various organizational theories learned. The report is due six months after completion of the course. Noncompliance with this requirement, or a project that receives a failing grade, will result in failure of the course.

Selection criteria

• Individuals presently assigned to management positions, for example, chief officers who supervise Company Officers (COs).

• Individuals presently assigned to top-level management positions, but who have had limited opportunity for managerial development through formalized course work.

• COs who are upwardly mobile within their organizations, and whose chiefs of department wish to prepare them for increased managerial responsibility.

• Administrative officers who are responsible for significant staff functions within the organization, and who report directly to top management.


Incident Command System (ICS)-100-level and ICS-200-level training. Preferred courses are Q0462 and Q0463, available through NFA Online at Chief’s signature attests that the applicant has completed this required training.
Post-course requirements None
Comments This should be a mandatory course for chiefs...I will be able to bring back leadership skills to my department to better serve the community as well as increase morale of department...Provides an excellent foundation for understanding how an organization functions both formally and informally.