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Management of Emergency Medical Services N0150

Curriculum: Emergency Medical Services
Training Specialist

Michael Stern

Delivery type
10-day off-campus
Continuing education units
ACE recommendation
In the upper division baccalaureate degree category, three semester hours in fire science, health care administration, community health public administration, or emergency medical supervision.

This 10-day course focuses on supervisory management practices as they relate to emergency medical services (EMS) in the fire service.

This interactive and fast-moving course will enable participants to deal more effectively with day-to-day management issues that supervisory-level managers are likely to encounter.

Some of the major components include:

  • Personnel.
  • Resource management
  • Quality improvement techniques.

Upon completion of this course, the students will be able to enhance the quality and overall effectiveness of their EMS operation through the use of management techniques.

Student pre-course materials and course syllabus: PDF 330KB
Welcome Letter, BYOD Instructions, Pre-course Assignment PDF 149KB
Course Syllabus

Selection criteria

Individuals with midlevel management responsibility for an EMS delivery system (battalion/division chief, captain, shift supervisor).


Incident Command System (ICS)-100-level and ICS-200-level training. Preferred courses are Q0462 and Q0463, available through NFA Online. Chief’s signature attests that the applicant has completed this required training.

Post-course requirements


Student comments

This class is a great tool for any management position. It will help me in future promotional exams...The class passed my expectations, even though I had talked to other people who had taken it. The materials presented in the class will be very helpful in my work and helping move our EMS system forward...I will be able to bring some of the best practices from around the country back to my department.