Emergency Medical Services: Quality Management N0158

Curriculum: Emergency Medical Services
Training Specialist

Michael Stern
301-447-1253

Delivery type
6-day off-campus
Continuing education units
3.4
ACE recommendation
In the upper division baccalaureate degree category, three semester hours in EMS administration, public safety administration, or fire science administration.

This six-day course will provide the critical components, background and principles associated with the implementation, or enhancement, of a department’s Quality Management Program.

Students will learn how to create, implement and maintain a Quality Management Program, including historical examples, current models, and best practices of quality assurance and improvement, process improvement, data collection and analysis.

Throughout the course, students work on culminating activities relating to the development of a Quality Management Program. Students present the activity with classmates and instructors at the end of the course, allowing all students to take examples of Quality Management Programs to their departments.

Student pre-course materials and course syllabus:

https://nfa.usfa.fema.gov/ax/pcm/pcm_n0158.pdf PDF 138KB
Welcome Letter, Pre-course Information
https://nfa.usfa.fema.gov/ax/syll/syllabus_n0158.pdf PDF 232KB
Course Syllabus

Selection criteria

Individuals who have department-level quality management (quality assurance, quality improvement), oversight or supervisory responsibilities.

Prerequisites

Incident Command System (ICS)-100-level and ICS-200-level training. Preferred courses are Q0462 and Q0463, available through NFA Online. Chief’s signature attests that the applicant has completed this required training.

Post-course requirements

None

Upcoming offerings

Dates Availability Location Contact(s) CCP Train-the-Trainer?
August 2 - 7, 2020 Cancelled Sioux Falls, South Dakota

Michael Jones
State Training Coordinator
South Dakota State Fire Marshal's Office
605-280-8165
michael.jones@state.sd.us

Steve Fessler
Division Chief
Sioux Falls Fire Rescue
605-367-8079
sfessler@siouxfalls.org

Course coordination plan
August 3 - 7, 2020 Cancelled Sioux Falls, South Dakota

Michael Jones
State Training Coordinator
South Dakota State Fire Marshal's Office
605-280-8165
michael.jones@state.sd.us

Steve Fessler
Division Chief
Sioux Falls Fire Rescue
605-367-8079
sfessler@siouxfalls.org

Course coordination plan