This 2-day course is designed to assist first- and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem-solving.
Topics include:
- Use of creative approaches to identifying trends within their organizations.
- Applying problem-solving methodologies.
- The importance and application of continuous improvement within organizations.
- How to quantify problems and solutions.
- Factors in organizational and individual resistance to change.
- Strategies for implementing change.
The course incorporates facilitated, student-centered methodologies, including lecture, small and large group activities, and individual assessments.
Pre-course materials and course syllabus
Instructions to Download Student Manual: | https://apps.usfa.fema.gov/ax/pcm/BYOD_0602.pdf PDF 109KB |
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Syllabus: | https://apps.usfa.fema.gov/ax/syll/syllabus_f0602.pdf PDF 255KB |
- First- and second-level supervisors and COs who are upwardly mobile within their organizations and whose department head wishes to prepare them for increased managerial responsibility.
- Administrative officers who are responsible for significant staff functions within the organization and who report directly to top management.
- Emergency service workers assigned to positions with decision-making responsibilities.
Upcoming offerings
Dates | Availability | Location | Contact(s) | CCP |
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April 1 - 2, 2024 | Cedar City, Utah | CCP | ||
April 11 - 12, 2024 | Rio Rico, Arizona |
Chris Renteria
Battalion Chief Rio Rico Medical & Fire District 520-281-8421 crenteria@rioricofire.org |
CCP | |
April 13 - 14, 2024 | Cancelled | Butte, Montana |
Lyn Stimpson
Regional Manager MSU - Fire Services Training School 406-461-4420 lyn.stimpson@montana.edu
Holly Harris
Public Education Coordinator MSU - Fire Services Training School 406-771-4439 holly.harris@montana.edu |
CCP |
May 7 - 8, 2024 | Stow, Massachusetts |
Alanna Malatos
Program Coordinator Department of Fire Services Massachusetts Firefighting Academy 978-567-3210 alanna.malatos@mass.gov
Heather Antell
Registration Assistant Department of Fire Services Massachusetts Firefighting Academy 978-567-3201 heather.antell@mass.gov |
CCP | |
June 1 - 2, 2024 | Butte, Montana |
Lyn Stimpson
Regional Manager MSU - Fire Services Training School 406-461-4420 lyn.stimpson@montana.edu
Holly Harris
Public Education Coordinator MSU - Fire Services Training School 406-771-4439 holly.harris@montana.edu |
CCP | |
July 9 - 10, 2024 | Biloxi, Mississippi | CCP | ||
July 23 - 24, 2024 | Wentzville, Missouri |
Greg Landwehr
Deputy Chief Missouri Division of Fire Safety 573-522-1625 greg.landwehr@dfs.dps.mo.gov |
CCP | |
August 14 - 15, 2024 | Ocala, Florida |
Angie Cain
Student Services Manager Bureau of Fire Standards and Training 352-369-2818 Angie.Cain@MyFloridaCFO.com |
CCP | |
August 15 - 16, 2024 | Bluemont, Virginia |
Kristoffer McAlister
Training and Safety Officer Mount Weather Fire Department 540-542-2660 kristoffer.mcalister@fema.dhs.gov |
CCP | |
August 19 - 20, 2024 | Nampa, Idaho |
Matthew Frisbie
Training Coordinator Idaho Fire Service Training 208-605-4548 matthew.frisbie@cte.idaho.gov
Robert Jardine
Division Chief of Training Nampa Fire Protection District 208-468-5758 jardiner@nampafire.org |
CCP | |
September 10 - 11, 2024 | Forsyth, Georgia | CCP | ||
September 26 - 27, 2024 | Kahului, Hawaii |
Socrates Bratakos
Administrative Specialist II Hawaii State Fire Council 808-723-7176 sbratakos@honolulu.gov
Clement Enomoto
Training Captain County of Maui, Dept of Fire & Public Safety 808-270-5545 C.Enomoto@co.maui.hi.us |
CCP |