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Effective Communications for Fire and EMS Success R1000

This is a hybrid course consisting of a 10-week online mediated portion (M1000) and a 6-day resident portion (R1000). Students accepted for M1000 are automatically enrolled in R1000. M1000 must be completed before attending R1000
Curriculum: Leadership and Executive Development
Training Specialist

George Morgan

Delivery type
6-day on-campus
Continuing education units
ACE recommendation
There is not an American Council on Education credit recommendation for this course.

Effective Communications for Fire and EMS Success introduces fire and emergency medical services (EMS) professionals to the theories, skills, and practices of verbal and written communication essential to managing organizational, operational, and crisis situations.

The 6-day, face-to-face portion of the course focuses on oral communications and will build on the written portion from M1000. Students will gain an understanding of the basis of effective speech communication  as well as barriers to communication.

Selection criteria

The primary audience consists of:

  • Individuals presently assigned to supervisory or managerial positions within fire and EMS organizations.
  • Fire and EMS personnel who are upwardly mobile within their organizations and whose chiefs of department wish to prepare them for increased responsibility.
  • Administrative personnel who re responsible for significant staff functions within the organization.


Incident Command System (ICS) 100-level and ICS-200 level training. Preferred courses are Q0462 and Q0463, available through NFA Online. Chief's signature attests that the applicant has completed this required training.

Post-course requirements


Upcoming offerings

Dates Availability Location Contact(s) CCP
March 6 - 11, 2022 Cancelled Emmitsburg, Maryland