Emergency Medical Services: Quality Management (N0158)

Training Specialist

Michael Stern

View Schedule Below

Curriculum: Emergency Medical Services

The Emergency Medical Services Quality Management (EMS QM) course will provide the critical components, background and principles associated with the implementation, or enhancement, of a department’s Quality Management Program. The course teaches students how to create, implement and maintain a Quality Management Program, including historical examples, current models and best practices of quality assurance and improvement, process improvement and data collection and analysis.

Throughout the course, students work on culminating activities relating to the development of a Quality Management Program. Students present the culminating activity with classmates and instructors at the end of the course, allowing all students to take examples of Quality Management Programs to their departments.

Selection Criteria Individuals who have department-level Quality Management (Quality Assurance, Quality Improvement) management, oversight or supervisory responsibilities.
Delivery Type 6-Day Off-Campus
Prerequisites ICS 100 level and ICS 200 level training. Preferred courses are Q462 and Q463 available through NFA Online at www.nfaonline.dhs.gov. Chief's signature attests that the applicant has completed this required training.
ACE Recommendation In the lower division baccalaureate/associate degree category, 2 semester hours in Public Safety or Fire Prevention.
CEU's 3.4
Post-Course Requirements
Student Pre-Course Materials None.
NFPA Standards None.
Student Comments

Course Schedule Information

Dates Availability Location Contact(s)
Apply Apply » February 9 - 15, 2015 Overland Park, Kansas

Glenn Pribbenow
Kansas Fire and Rescue Training Institute
(785) 864-9199

Todd Miles
Program Manager
Kansas Fire and Rescue Training Institute
(785) 864-9187

Gary Wilson
Training Chief
Overland Park Fire Department
(913) 895-8407

Course Coordination Plan
Apply Apply » May 18 - 23, 2015 Columbia, South Carolina

Tim Wojcik
EMS Program Manager
South Carolina Fire Academy/SCDFL&S
(803) 896-9800

Phillip Russell
Chief of Training
South Carolina Fire Academy/SCDFL&S
(803) 896-9893

Course Coordination Plan