Emergency Medical Services: Quality Management (R0158)

Training Specialist

Michael Stern

View Schedule Below

Curriculum: Emergency Medical Services

This 6-day course will provide the critical components, background and principles associated with the implementation, or enhancement, of a department’s Quality Management Program. The course teaches students how to create, implement and maintain a Quality Management Program, including historical examples, current models and best practices of quality assurance and improvement, process improvement and data collection and analysis.

Throughout the course, students work on culminating activities relating to the development of a Quality Management Program. Students present the culminating activity with classmates and instructors at the end of the course, allowing all students to take examples of Quality Management Programs to their departments.

Selection Criteria Individuals who have department-level Quality Management (Quality Assurance, Quality Improvement) management, oversight or supervisory responsibilities.
Delivery Type 6-Day On-Campus
Prerequisites ICS 100 level and ICS 200 level training. Preferred courses are Q462 and Q463 available through NFA Online at www.nfaonline.dhs.gov. Chief's signature attests that the applicant has completed this required training.
ACE Recommendation In the lower division baccalaureate/associate degree category, 2 semester hours in Public Safety or Fire Prevention.
CEU's 3.4
Post-Course Requirements None
Student Pre-Course Materials

PDF, 371KB http://nfa.usfa.dhs.gov/ax/pcm/pcm_r0158.pdf (371KB, PDF Help)

NFPA Standards None.
Student Comments Note: The May 3-8 offering is being held as a BACK TO BACK offering, paired with the R0147 EMS Incident Operations. If you attend R0158 May 3-8 you MUST also attend R0147 April 26 - May 1. ADDITIONALLY: the August 9-14 offering is paired with the R0147 EMS Incident Operations. If you attend R0158 August 9-14, you MUST also attend R0147 August 2-7. Submit an application for EACH course in the pair; you only need to meet the selection criteria for one of the courses to attend both.

Course Schedule Information

Dates Availability Location Contact(s)
March 15 - 20, 2015 Full Emmitsburg, Maryland
Apply Apply » May 3 - 8, 2015 Apply by 12/15 Emmitsburg, Maryland
Apply Apply » August 9 - 14, 2015 Apply by 12/15 Emmitsburg, Maryland