Emergency Medical Services: Quality Management R0158

Emergency Medical Services
Delivery type 6-Day On-Campus
ACE recommendation In the lower division baccalaureate/associate degree category, 2 semester hours in Public Safety or Fire Prevention.
CEU’s 3.4
Student pre-course materials

http://nfa.usfa.dhs.gov/ax/pcm/pcm_r0158.pdf PDF 371KB,

Training Specialist

Michael Stern

Upcoming offerings

May 3 - 8, 2015 | August 9 - 14, 2015 | November 29, 2015 - December 4, 2015 | View more

Course description

This 6-day course will provide the critical components, background and principles associated with the implementation, or enhancement, of a department’s Quality Management Program. The course teaches students how to create, implement and maintain a Quality Management Program, including historical examples, current models and best practices of quality assurance and improvement, process improvement and data collection and analysis.

Throughout the course, students work on culminating activities relating to the development of a Quality Management Program. Students present the culminating activity with classmates and instructors at the end of the course, allowing all students to take examples of Quality Management Programs to their departments.

Selection criteria

Individuals who have department-level Quality Management (Quality Assurance, Quality Improvement) management, oversight or supervisory responsibilities.


ICS 100 level and ICS 200 level training. Preferred courses are Q462 and Q463 available through NFA Online at www.nfaonline.dhs.gov. Chief's signature attests that the applicant has completed this required training.

Upcoming offerings

Dates Availability Location Contact(s) CCP
Apply May 3 - 8, 2015 Vacancies Emmitsburg, Maryland
August 9 - 14, 2015 Cancelled Emmitsburg, Maryland
November 29, 2015 - December 4, 2015 Apply on 4/15/2015 - 6/15/2015 Emmitsburg, Maryland
February 7 - 12, 2016 Apply on 4/15/2015 - 6/15/2015 Emmitsburg, Maryland
September 11 - 16, 2016 Apply on 10/15/2015 - 12/15/2015 Emmitsburg, Maryland
Post-course requirements None
Comments Note: The May 3-8 offering is being held as a BACK TO BACK offering, paired with the R0147 EMS Incident Operations. If you attend R0158 May 3-8 you MUST also attend R0147 April 26 - May 1. Submit an application for EACH course in the pair; you only need to meet the selection criteria for one of the courses to attend both.