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Emergency Resource Deployment Planning Standards of Coverage (SOC) R0492

Training Specialist

Dave Donohue

Delivery type

6-day on-campus

Continuing education units


ACE recommendation

In the upper-division baccalaureate degree category, 3 semester hours in public safety.

This 6-day course is designed for fire/emergency medical services (EMS) leaders as well as managers, local officials and planning personnel who are faced with performance outcome management decisions that relate to providing fire protection and EMS for their community.

Rapid change in the demand for fire and emergency services and the lack of commensurate funding and resources impacts service delivery and risk to both providers and citizens. Students collect data, analyze, compare and contrast findings to identify base-level performance standards and changes influenced by internal and external impacts. Metrics are used to demonstrate changes in current and future service levels, expenditures and resource allocations, and changing risk impacts on citizens and the community.

Until recently, being able to quantify and justify increases in fire-related services has been difficult because of a lack of available data and accepted analytic methods. This course will demonstrate how national fire incident data and analysis tools, combined with the International Association of Fire Chiefs/International City/County Management Association “Standards of Coverage” and Insurance Services Office methodology, can document the distribution and concentration of fixed and mobile resources and develop an acceptable model to meet community performance and outcome standards, as well as to guide future growth discussions.

This course is “hands-on” and requires participating agencies to provide local fire and emergency service resource data and an inventory of values at risk (critical infrastructure/target hazard information, etc.). Specific requirements will be provided in the pre-course information.

Applicants are strongly encouraged to take the self-study course Q0696, "Introduction to Application of Data for Fire and Emergency Services," available through NFA Online, before attending this course.

Pre-course materials and course syllabus

Welcome Letter, BYOD Instructions, Pre-course Assignment: PDF 265KB
Additional Pre-course Assignment Information: ZIP 156MB
Course Syllabus: PDF 138KB

State, regional, county and local fire/EMS or allied agency chief officers; grants managers; training officers; NFIRS/National EMS Information System program managers; local/regional/state planning personnel; city/county/town administrative leadership; elected officials; board members; and other fire, EMS or allied career personnel responsible for collecting, analyzing and presenting data analysis, metrics and decision packages for organization/community risk-assessment tracking.

Special consideration is available for groups of students from the same organization attending the same session as well as local elected or appointed officials attending with the selected student. All applications must be submitted at the same time.

  1. Incident Command System (ICS)-100-level and ICS-200-level training. Preferred courses are Q0462 and Q0463, available through NFA Online. Chief’s signature attests that the applicant has completed this required training.
  2. Applicants must have 3 years of experience using National Fire Incident Reporting System (NFIRS) or other data collection/analysis tools.
  3. Completion of the online “National Fire Incident Reporting System 5.0 Self-Study” (Q0494) course through NFA Online.
  4. Completion of the online self-study course Q0880, "Management Tools for Emergency Services Leaders," available through NFA Online before attending this course.

Upcoming offerings

Dates Availability Location Contact(s) CCP
August 6 - 11, 2023 Cancelled Emmitsburg, Maryland
October 22 - 27, 2023 Apply between 4/15/2023 - 6/15/2023 Emmitsburg, Maryland